Shipping, Privacy, Terms
- Shipping for Stickers is currently as below:
- UK £1.50 total
- Europe €3.25 EUR total (approx)
- United States $3.85 USD total (approx)
Shipping costs for all other items are charged on the order's combined weight along with the country location of the customer. You can use the shipping estimator to find what the cost of shipping will be whenever you add a product to your cart.
Orders are dispatched via Royal Mail (domestic) or Royal Mail Airmail (international). Higher priced items may be sent via Recorded Delivery or International Signed For (we cover all additional costs).
SkateboardStickers.com excludes any and all liability to you for delay in or failure to deliver and will not be liable to you for damages, including consequential losses, loss of profit, business interruption or any other losses howsoever incurred, for delay in or failure to deliver in any circumstances, including our negligence.
PLEASE NOTE THAT YOU MAY BE LIABLE FOR CUSTOMS DUTY IF YOU ARE OUTSIDE THE UK!
- Privacy & Security (Updated to the requirements of the General Data Protection Regulation (GDPR))
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers, email address, and phone number. We refer to this information as “Order Information.”
We may also collect information for 3rd party marketing/newsletter platforms we use such as Mailchimp.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may also use the information to show you other products that you may be interested in purchasing.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the below:
COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
MAILCHIMP (our newsletter service) - https://skateboardstickers.us11.list-manage.com/unsubscribe?u=b62e396d836ef7b39c104bd8b&id=3caced9a94
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
SkateboardStickers.com Ltd, 98 Middlewich Road, Northwich, Cheshire, CW9 7DA, United Kingdom
- Returns & Replacements
- If an item is damaged or you're unhappy with your purchase, we offer a full refund (minus your return postage). All items must be sent back within 7 days of receiving via Recorded Delivery or equivalent tracked/insured service outside the UK. After this time we cannot offer refunds.
- You must contact us first before sending items back so we can issue you a RAN (Return Authorization Number).
- SkateboardStickers.com Ltd
98 Middlewich Road
- Contract for the Supply of Products or Services
The display of goods on the SkateboardStickers.com site amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and SkateboardStickers.com unless, and until, an email is sent by SkateboardStickers.com to you confirming that your order has been accepted and payment has been succefully made. This confirmation e-mail amounts to an acceptance by SkateboardStickers.com of your offer to buy goods or services from SkateboardStickers.com and this acceptance is effective regardless of whether or not you receive the e-mail.
SkateboardStickers.com is free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself. Price and availability information is subject to change without notice.
SkateboardStickers.com is providing this site and its contents on an as is basis and makes no representations or warranties of any kind with respect to this site or its contents. SkateboardStickers.com disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, SkateboardStickers.com does not represent or warrant that the information accessible via this site is accurate, complete or current. By law we are required to give our physical address: SkateboardStickers.com Ltd, 98 Middlewich Road, Northwich, Cheshire, CW9 7DA, United Kingdom. Please do not call as we are solely a mail order company and therefore it is against the law/our insurance policy for us to allow customers on our premises.
Processing of orders
Credit/Debit cards are processed through Paypal. We have no access to your card details.
Limitation of Liability
Except as specifically stated on this site, neither SkateboardStickers.com nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic fingerprints of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.